This document includes the terms and conditions that apply to the use of the services and products available through leenkat.
General Acceptable Use Policy
All prices can be reviewed at leenkat.com at any time.
Acceptable payment method for services is provided on the official website.
All payment invoices are generated 7 days before payment is due. Failure to pay by the due date will result in suspended and, ultimately terminated service. Late payments after 5 days are subject to a payable as a late fee.
Subscription-based payments can be canceled at any time but refund/credit back can’t be applicable after 7 days.
If the product has free migration then free migration can be done with the same platform like Cpanel to Cpanel. We don’t provide free migration on different panel-based services example, Plesk to Cpanel.
Fund / Credit Balance
No Refund after fund added to Leenkat wallet (Credit Balance).
Refund provided into Leenkat wallet is non-refundable.
We provide a 15 Days credit back guarantee (5 Day refund Policy) on all Web Hosting packages with the following conditions:
Refunds are limited to one per customer (i.e. multiple services don’t qualify or multiple signups).
Refunds are not granted to accounts closed for TOS violations.
Existing product upgrade or downgrade will not be refunded, the user will be responsible for the action.
Refunds are not granted on Domain Registration/Renewal/Transfer.
If already have a product and order a new product then no refund policy work. only 10 days credit back guarantee.
No refund policy for the installation fee, SSL certificates, Domain Privacy, Domain names and licenses or custom software installs.
No refund will be made if our team not found any issue in your Hosting plan from our side.
No refund will be made if your Service(s) is suspended (due to Email Marketing/Email Abuse/Misuse of our service /Inappropriate /Illegal /Immoral /Account Over-use) or terminated.
Accounts will be terminated after 15 days after overdue.
Backups & Recovery
Free Backup is a complimentary service. We don’t charge for it, and data backup is fully automated. We can only able to provide your data if backup available into our storage server.
Leenkat is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backup of files and data stored on Leenkat’s servers.
Backup rotation time is 4 times a week and takes a max of 3 retentions of backup.
We only store your data/backup 28 days after overdue, after that your account/website data will be erased Completely, we aren’t responsible for that.
Adult Content Policy
We do not allow adult content such as pornography or nudity.